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CCPA fines Ola ₹10 lakh over pre-ride tipping feature, orders discontinuation

The authority found that messages such as ‘Adding a tip might help increase the chances of getting a ride faster’ and ‘Tip now to boost the chances of getting a ride sooner’ created a misleading impression that additional payments could accelerate ride confirmation.

The Hindu BusinessNovember 13, 20261 min read
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CCPA fines Ola ₹10 lakh over pre-ride tipping feature, orders discontinuation

The authority found that messages such as ‘Adding a tip might help increase the chances of getting a ride faster’ and ‘Tip now to boost the chances of getting a ride sooner’ created a misleading impression that additional payments could accelerate ride confirmation.

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