Karnataka Ministers Enforce Fifteen-Day Grievance Resolution Mandate Under Praja Seva Campaign
Karnataka state leadership instituted a strict fifteen-day deadline for resolving public grievances under the Praja Seva campaign, warning bureaucrats of severe penalties for negligence. The decree aims to dismantle administrative inertia and enforce accountability across district offices.
The newly announced mandate requires government functionaries to process and settle citizen complaints within an unyielding fortnightly window. Ministers emphasized that administrative delays will no longer be tolerated at any level of the civil service. Supervisory officers face direct disciplinary action if departmental negligence is uncovered during routine audits. This administrative push responds to widespread public frustration over bureaucratic red tape and unresponsive local governance structures. Citizens frequently wait months for basic administrative clearances and welfare disbursements. By imposing strict timelines, the government is attempting to force a culture of responsiveness onto a traditionally recalcitrant civil service. The immediate beneficiaries are everyday citizens who rely on local administrative bodies for land records, welfare benefits, and civic infrastructure repairs. Department heads are now compelled to streamline internal file movements and eliminate redundant approval layers. This enforcement drive promises to restore public faith in grassroots democratic institutions.
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