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Why do people prefer human empathy despite rating AI empathy higher?

More people are turning to artificial intelligence (AI)-powered chatbots for companionship and to address loneliness. But can AI-generated empathy replace human connection?

Phys.org ScienceOctober 31, 20261 min read
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Why do people prefer human empathy despite rating AI empathy higher?

More people are turning to artificial intelligence (AI)-powered chatbots for companionship and to address loneliness. But can AI-generated empathy replace human connection?

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Phys.org Science
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