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​Chandigarh man buys Rs 10,999 Columbia jacket, finds tear hidden underneath arm when he wears it for 1st time​, store rejects refund claiming damage was his fault; consumer commission says buyer could not have spotted defect during purchase and orders Rs 31,000 payout

<a href="https://timesofindia.indiatimes.com/city/chandigarh/chandigarh-man-buys-rs-10999-columbia-jacket-finds-tear-hidden-underneath-arm-when-he-wears-it-for-1st-time-store-rejects-refund-claiming-damage-was-his-fault-consumer-commission-says-buyer-could-not-have-spotted-defect-during-purchase-and

TOI PunjabNovember 13, 20261 min read
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​Chandigarh man buys Rs 10,999 Columbia jacket, finds tear hidden underneath arm when he wears it for 1st time​, store rejects refund claiming damage was his fault; consumer commission says buyer could not have spotted defect during purchase and orders Rs 31,000 payout

A customer found a tear in a recently purchased Columbia jacket during its first use. After the store denied any responsibility, he pursued a complaint with the consumer commission. The commission de

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