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Delhi’s Shangri-La Eros hotel fined Rs 1 lakh for automatically adding 10% service charge to food bills at 'Mister Chai' restaurant, CCPA orders restaurant to stop collecting it by default after finding customers were also charged GST on the added amount despite the hotel claiming the charge was optional

<a href="https://timesofindia.indiatimes.com/city/delhi/delhis-shangri-la-eros-hotel-fined-rs-1-lakh-for-automatically-adding-10-service-charge-to-food-bills-at-mister-chai-restaurant-ccpa-orders-restaurant-to-stop-collecting-it-by-default-after-finding-customers-were-also-charged-gst-on-the-added-a

TOI DelhiOctober 26, 20261 min read
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Delhi’s Shangri-La Eros hotel fined Rs 1 lakh for automatically adding 10% service charge to food bills at 'Mister Chai' restaurant, CCPA orders restaurant to stop collecting it by default after finding customers were also charged GST on the added amount despite the hotel claiming the charge was optional

The Central Consumer Protection Authority has fined Shangri-La Eros hotel in New Delhi for an illegal service charge. The hotel had automatically added a 10% service

📡 Verified Wire Agency Verified Resource & Provenance
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