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Despite AI, personalisation and human touch will remain central to tourism experiences, say speakers at KTM 2026

They pointed out that changing traveller behaviour, personalisation, artificial intelligence, and customer reviews are reshaping the hospitality and tourism industry

The Hindu KeralaSeptember 26, 20261 min read
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Despite AI, personalisation and human touch will remain central to tourism experiences, say speakers at KTM 2026

They pointed out that changing traveller behaviour, personalisation, artificial intelligence, and customer reviews are reshaping the hospitality and tourism industry

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The Hindu Kerala
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