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Hyderabad man shares OTP to buy phone on zero-interest EMI, pays Rs 4,204 instalment but never receives handset; consumer commission orders retailer to refund Rs 74,698, pay Rs 30,000 compensation for mental agony and Rs 10,000 litigation costs

<a href="https://timesofindia.indiatimes.com/city/hyderabad/hyderabad-man-shares-otp-to-buy-phone-on-zero-interest-emi-pays-rs-4204-instalment-but-never-receives-handset-consumer-commission-orders-retailer-to-refund-rs-74698-pay-rs-30000-compensation-for-mental-agony-and-rs-10000-litigation-costs/ar

TOI RajasthanNovember 15, 20261 min read

Hyderabad man shares OTP to buy phone on zero-interest EMI, pays Rs 4,204 instalment but never receives handset; consumer commission orders retailer to refund Rs 74,698, pay Rs 30,000 compensation for mental agony and Rs 10,000 litigation costs

A man approached an electronics retailer in March 2024 to purchase a mobile phone through EMI. Despite paying for the phone, it was never delivered to him, though the EMIs continued. The retailer claimed he received the phone

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