With 61k plaints, current flows fine but tempers short-circuit in Chandigarh

The Chandigarh electricity department announced that the current supply across the city remains stable and meets the technical standards set by the state authority. Engineers have confirmed that voltage levels, frequency, and distribution network performance are within acceptable limits, and there have been no reported outages in the recent weeks. This technical assessment contrasts sharply with the volume of public grievances that have been recorded, indicating a gap between operational data and consumer perception.

Local consumer groups have compiled a tally of 61,000 plaints lodged with the consumer court and the municipal grievance cell. The complaints cover a range of issues, including unexpected bill spikes, alleged meter tampering, and delays in addressing service requests. Many residents have expressed that the billing system lacks transparency and that response times from the utility are slow. The sheer number of filings suggests that a significant portion of the population feels unheard and is seeking formal redress through the legal system.

City officials have responded by promising a review of the complaint handling process and a possible overhaul of the billing software. They have also scheduled a series of public meetings to explain how the electricity supply is monitored and to address specific concerns raised by consumers. The outcome of these measures will be watched closely, as the public expects tangible improvements and clearer communication from the power provider.